Whoops!

It ends up I've gone and named one of my new characters in "How To Ruin A Perfectly Good Salesforce in Ten Easy Steps" after a real person -- a new friend I'd met in email! Ugh! So sorry, the mind works in mysterious ways and a writer's mind is really a weird playhouse. Maybe I'll need to pay you a licensing fee. Or more likely change the spelling of the name, but it's a great name, I don't want to change it.